Member Upgrade Hub

ACH Deposits & Loan Payments

As we continue settling into our new system, we encourage you to keep an eye on your ACH deposits and automatic loan payments.

If you notice anything that looks incorrect — such as a deposit that didn’t post as expected or a loan payment that appears different than usual — please contact us right away. We’re here to review it with you and make any necessary adjustments.

Your accounts are important to us, and we want to ensure everything is processing accurately and smoothly. If something doesn’t look right, don’t wait — reach out so we can take care of it quickly.

You can call us, send a secure message through online banking, or stop by a branch. We’re happy to help.

When setting up Bill Pay, you can search for your biller or choose from one that is already available in the system. Many billers are already set up to receive electronic payments, which means your payment is delivered faster and typically posts more quickly.

If you can’t find your biller, you’ll need to create it manually. When a biller is created manually, the payment is usually sent by paper check, which can take 10 days or more to clear your account.

Our Bill Pay vendor reviews billers daily and works to convert as many as possible to electronic payments to improve speed and efficiency.

Before submitting a payment, please verify how it will be sent — electronic or check — so you can plan your payment date accordingly.